30 Minute Tech Support Call
Includes 30 minutes of phone time with one of our experienced technicians. They will walk you through any problem you may have. The following are questions that you may need to know before calling.
- What is the model number of the machine you have?
- Is your machine hooked to a water line?
- Is your machine 110 v or 220 v?
- Is your machine heating?
- Is water dispensing?
- Is your machine making noises?
- What is the issue with the machine?
- Is the machine dispensing coffee or just water?
We do not guarantee that every problem can be fixed over the phone. Evaluate your machine and then decide which one of our services best suits you.
in some cases we can talk you thru the fix. if parts are needed we can supply that at the time of the service call and further assist in the installation of them.
If you are interested in this service just add this to your cart check out pay and we will call you during normal business hours at the phone number you provided with in a 1 hour window.
Our hours are Monday - Friday 10:00am -3:00 pm eastern standard time
we are closed Saturday and Sunday