Platinum Machine Service
ALL EQUIPMENT REPAIRS MUST BE SHIPPED TO OUR SERVICE SHOP
- Clean and sterilize
- After inspection, we will inform the customer if any additional services and/or new parts are required
- Reprogram any machine settings customer specifications
- If the machine is not brewing and/or heating, we will replace:
- Solenoid Valve
- Heating Element
- Dispense Valve
- This does not include main circuit board replacement. If this is the case, refer to the number below for our service department.
- Service is for the following machines: C110, C60 and C300
- If you are unsure of what service you need, please call our service department at 732-643-9133
- Customer pays for shipping (both ways)
* We are Douwe Egberts specialists with 20 years of experience. We guarantee your machine to work when you receive it and offer a 30 day parts warranty after the machine is returned to you.