• Platinum Machine Service


    - Inspect machine for faults
    - Clean and sterilize

    - After inspection, we will inform the customer if any additional services and/or new parts are required

    - Reprogram any machine settings customer specifications

    - If the machine is not brewing and/or heating, we will replace:

    • Solenoid Valve
    • Heating Element
    • Dispense Valve

    - This does not include main circuit board replacement. If this is the case, refer to the number below for our service department.

    - Service is for the following machines: C110, C60 and C300

    - If you are unsure of what service you need, please call our service department at 732-643-9133

    - Customer pays for shipping (both ways)

    * We are Douwe Egberts specialists with 20 years of experience. We guarantee your machine to work when you receive it and offer a 30 day parts warranty after the machine is returned to you.